Returns

 

If you are not completely satisfied with your Apiece Apart purchase, we will gladly refund the merchandise to the original form of payment.

 

Returns are eligible for a full refund within 30 days of the order being placed. Items must be returned unworn, unwashed and with the original tags on the garment. Please also note that all sale merchandise is final sale. These items may not be returned. 

 

A $12 restocking fee will be deducted from your refund. 

 

International orders are eligible for returns at the cost of the customer. Contact our customer service team to process your return. 

 

Apiece Apart reserves the right to refuse a return if the item does not meet the above requirements.

 

How do I contact customer service?

Email: customerservice@apieceapart.com

Call: 646-838-5221 (Monday-Friday 10am-5pm)

Chat: HERE 

 

 

How can I cancel an order?

Please reach out to us via email, phone or chat to cancel an order after it is placed. 

How do I know if my order shipped?

Once you order has been processed, you will receive an email confirming the shipment and your 

tracking number will be included.

How can I inquire about the fit of a garment 

and sizing?

Please contact our Customer Service Team: email, call, or chat!

How do I know if an item is final sale?

All sale items with a red sale price are final sale and may not be returned.