Privacy Policy

 

Effective Date: December 3, 2021 

 

 

Introduction

 

APIECE APART LLC (“Apiece Apart”, “we”, “our”, “us”) and its subsidiary and affiliate companies respect the privacy rights of its online visitors (“you”, “your”, “yours”) and recognize the importance of protecting the information collected about them. This Privacy Policy addresses the use and disclosure of personal information we collect from you.

 

By visiting this Site, or providing your information to us, you are accepting the practices described in this Privacy Policy.

 

Please exit this Site immediately if you do not accept this Privacy Policy or are accessing this Site in a country or other territory where use of this Site is not permitted.

 

 

 

Use and Collection of Information

 

We do not share with others, or sell or rent to others, any personal information that you provide to us through this Site except with your consent or as described in this Privacy Policy. We may engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Site evaluation, data analysis and, where applicable, data cleansing. We will also share information with our business partners. For example, we will share information with business partners who assist us with direct mail marketing. These business partners may share your information with subcontractors and may use the information provided for their own marketing purposes.

 

Apiece Apart collects and stores information from visitors to this Site, including those who register their information or who use the online store. For example, when you place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, and credit card number and expiration date. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service.

 

In addition to the information collected, we will also collect your mobile phone number, so long as you have consented to receipt of marketing materials via SMS text message by signing up on our website or providing a designated keyword via text message to a pre-designated number. This sign-up would indicate that you agree to receive marketing and product information via text message. If you wish to change this setting, please contact us at customerservice@apieceapart.com

 

This information also may be used for our own marketing and internal business purposes, and to contact you about sales, special offers and new site features, unless you have opted not to receive promotional communications in connection with this Site. To serve you better, we may combine information you give us with other information, which is publicly available.

 

As indicated above, we may also share this information with third party marketing partners that: (i) provide products or services to us; (ii) that help us market to you (iii) assist us with internal market research; and (iv) perform any of the other activities allowed under this policy.

 

We may collect and store certain other information automatically whenever you interact with this Site. For example, we may collect your IP address, browser information and reference site domain name every time you visit this Site. We also may collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Site and to provide our customers with a fulfilling shopping experience.

 

Also, like many Sites, we use "cookies", which are files stored on your computer's hard drive by your browser. We use cookies to ascertain which web pages are visited and how often, to make our Site more user friendly, and to give you a better experience when you return to the Site. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies "turned on" so that we can offer you a better shopping experience on this Site.

 

In the unlikely event of a sale of some or all of our business, Apiece Apart may disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this Privacy Policy.

 

You should also be aware that we may disclose specific information about you if required to do so by law, governmental request, process or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our Sites or the public.

 

 

 

Your Rights

 

With regard to the collection and use of your personal information, there are certain rights available to you as the data subject. If you are a California resident or a resident of the EEA, these rights are specifically enumerated in the CCPA and GDPR respectively.

 

The section entitled "Use and Collection of Information" above lists the categories of personal information we have collected about residents in the preceding 12 months and how that information is collected. These categories of personal information are as follows:

Identifiers including name, postal address, online identifier, IP address, and email address;

Internet or other electronic network activity information;

Inferences drawn from any of the information identified above reflecting your preferences and characteristics.

We use and share this information for the following business and commercial purposes:

Sharing of your personal information with subsidiaries or group companies and third-party marketing partners & service providers who we use to support our services.

Sharing of your personal information with third-party marketing partners for commercial purposes, which includes the use of third-party marketing cookies.

Sharing your information with our business partners.

Sharing of your personal information where disclosure is necessary to:

Comply with legal process (such as a court order) or other legal requirements of any governmental authority;

Protect our rights or property;

Protect the interests of users of the Site, other than you, or any other person;

Operate or conduct maintenance and repair of our services or equipment;

In connection with a sale or dissolution of any of our businesses; or

As otherwise permitted by law.

 

You can opt out of receiving our marketing emails. Even if you opt out of receiving marketing messages, we will still send you transactional messages. These include responses to your questions or messages related to any purchases you make.

 

You also have the right to request:

Access the to your personal information we hold about you;

Request we correct any inaccurate personal information we hold about you;

Request we delete any personal information we hold about you;

Request opt-out of having your personal information shared with third party marketing partners for commercial purposes;

Restrict the processing of personal information we hold about you;

Object to the processing of personal information we hold about you; and/or

Receive any personal information we hold about you in a structured and commonly used machine-readable format or have such personal information transmitted to another company. We may ask you for additional information to confirm your identity and for security purposes, before disclosing information requested to you.

 

While we will do our best to honor your request, we may not be able to do so in certain situations where your data is needed or required (e.g., complying with the legal process or facilitating a transaction upon your request).

 

To exercise any of your rights in connection with your personal information, please contact us at customerservice@apieceapart.com or (646) 455 0346. We will process any request in line with any local laws and our policies and procedures. If you would like to opt out of receiving promotional emails, please follow the opt-out link within the promotional email message.  If you would like to opt-out of direct mail services please visit the Direct Marketing Association at: https://dmachoice.thedma.org/ or contact us at customerservice@apieceapart.com.

 

Should you wish to request the exercise of your rights as detailed above with regard to your personal information, to the extent required by applicable law, we may need to take steps, including to request additional information from you, to verify your identity. When making your request, please indicate your state of residence (or country of residence if outside of the United States) and include “Privacy Rights Inquiry” as the subject of the correspondence. 

 

If you are located in the EEA, you have the right to lodge a complaint about how we process your personal information with the supervisory authority in your country.

 

 

 

California Residents CCPA Addendum

The California Consumer Privacy Act (the “CCPA” or “Act”) provides California residents with specific rights regarding their personal information.  It should be noted that personal information under the Act does not include publicly available information from governmental records and de-identified or aggregated consumer information.  This section describes your rights under the Act and explains how to exercise those rights.  

 

Right to Personal Information

As required by the Act, we will provide you the following information upon a verifiable consumer request:  (1) categories of Personally Identifiable Information that we collect; (2) categories of sources from which the Personally Identifiable Information is collected; (3) the purpose of collecting such Personally Identifiable Information; (4) the categories of third parties with whom we share Personally Identifiable Information; and (5) specific pieces of Personally Identifiable Information collected.  If we sold or disclosed your Personally Identifiable Information for a business purpose in the preceding 12 months, we will provide (a) a list of the categories of personal information that was sold, and (b) a list of the categories of personal information that was disclosed for a business purpose. 

 

Right to Request Deletion of Personal Information

According to the Act, you may request that your Personally Identifiable Information be deleted.  We will comply with this request once we are able to confirm that we received a verified consumer request.  Please be advised that we may deny your request to delete your Personally Identifiable Information if we need to maintain your Personally Identifiable Information in order to (1) complete a transaction, provide service or goods, or perform a contract for which the Personally Identifiable Information is collected; (2) detect any security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for these activities; (3) debug products and to identify and repair errors that impair functionality of the Service or Website; (4) exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided by law; (5) comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.); (6) engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent; (7) enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us; (8) comply with a legal obligation; or (9) otherwise use your Personally Identifiable Information, for internal use only, that is compatible with the context in you provide the Personally Identifiable Information. 

 

Exercising your CCPA Rights  

To request (a) information about your Personally Identifiable Information collected or (b) deletion of your Personally Identifiable Information, please send an email with your request to customerservice@apieceapart.com.

 

We can only respond to verifiable consumer requests.  A verifiable consumer request means a request that is made by consumer, by a consumer on behalf of a consumer’s minor child, or a person registered with the California Secretary of State that is authorized to act on your behalf.  Your verifiable consumer request must include (1) sufficient information that allows us to verify your identity or provides sufficient authority to make the request; and (2) describes your request with enough detail to evaluate and respond to your request.   We will not respond to any requests if we cannot verify your identity or authority to make the request and confirm that the personal information belongs to you.  You are not required to create an account in order to make a verifiable consumer request.  We are not required to comply with more than one verifiable request from the same consumer in a 12-month period of time.

 

Please allow 45 days to complete your request.  We will inform you if more time is required to complete, but it should take no longer than 90 days.   If you have an account, we may provide our response to your account.  If you do not have an account, we will provide our response according to your requested format, namely, electronically or by mail. Please note that there is no charge for making a request, but we reserve the right to charge a fee if the request is deemed excessive, repetitive, or manifestly unfounded.  We will notify you of any fee and reasons for such fee before completing your request.  

 

Right to Opt-out of the Sale of Personal Information

According to the Act, you have the right to opt-out of the sale of your Personally Identifiable Information.  Although we do not sell information for profit, as the term “sell” is traditionally understood if and to the extent “sale” under the CCPA is interpreted to include advertising technology activities such as those implemented specifically for certain targeted advertising, California Residents may opt out of this and we will ensure your data is no longer used for these purposes.

 

Non-Discrimination

We will not discriminate against you because you exercised your rights under the CCPA including: (1) denying goods or services; (2) charging different prices or rates for goods or services through discounts, benefits, or imposing penalties; (3) providing different level of quality of goods or services; or (4) suggesting that you will receive a different price, rate, quality, or level of goods or services.  

 

Please note that if you do exercise your CCPA rights, you may not be eligible to receive discounts, track orders, return product, exercise a product warranty, get cash back rebates and other benefits from third-party merchants and other service providers since they will not be able to verify your identity and/or eligibility. 

 

 

 

Update Your Information Or Pose A Question Or Suggestion

 

If you would like to request that we update or correct any information that you have provided to us through your use of the Site or otherwise, or if you have suggestions for improving this Privacy Policy, please send an email to customerservice@apieceapart.com.

 

 

 

Do Not Track

 

Do Not Track (“DNT”) is a privacy preference that users can set in their web browsers. When a user turns on DNT, the browser sends a message to websites requesting that they don’t track the user. At this time, Apiece Apart ignores these signals. Apiece Apart does not change its practices, described elsewhere in this privacy policy, in response to Do Not Track browser settings or signals. For information about DNT, visit www.allaboutdnt.org.

 

Third parties may collect personal information about your online activities over time and across different websites, including your use of this Site. This Privacy Policy does not apply to, and we are not responsible for, the practices of third parties that collect your personal information.

 

 

 

Cookies and Third Party Analytics

 

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the Site’s functionality. For more general information on cookies see the Wikipedia article on HTTP Cookies.

 

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site.

 

Disabling Cookies

You can prevent the setting of cookies using our cookie preference manager available here or by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

 

Account Related Cookies

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

 

Login Related Cookies

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

 

Email Newsletters Related Cookies

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

 

Orders Processing Related Cookies

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

 

Site Preferences Cookies

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

 

Third Party Cookies

These cookies are aimed at creating user-related profiles to send commercial messages that meet the preferences shown during the visit, or to improve your navigation experience: while you navigate on our website, these cookies are useful for showing you products of interest to you or which are similar to those you have viewed. Third party cookies are those that have been sent by our trusted third party companies. These cookies allow you to be provided with our commercial offering on other affiliated websites (retargeting). With third party cookies we do not have control of the information provided by the cookie and we do not have access to this data. This information is entirely controlled by third party cookies as described in the respective policy. To find out more about the aforementioned third party cookie, you can inform yourself on their respective polices and knowingly manage your consent or refusal, for this we invite you to visit http://youronlinechoices.com.

 

For more information on cookies and to manage your preferences for third party profiling cookies, please go to www.allaboutcookies.org, which includes additional useful information on cookies and how to block them using different browsers, http://youronlinechoices.com or http://www.networkadvertising.org/choices.

 

Pixel Tags

This Site uses "pixel tags" (also called "web beacons" or "clear gifs"), which are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user's computer hard drive, pixel tags are embedded invisibly on web pages. Pixel tags help us better manage content on our Site by informing us what content is effective and analyze how our Site is used and may be used in some of our emails to let us know which emails and links have been opened by which recipients. The information collected by pixel tags may include your computer's Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before coming to our Site. This allows us to gauge the effectiveness of our customer communications and marketing campaigns. We use third parties to gather aggregated information about how you and others use our Site.

 

Data Analytics

The following section details which third party cookies you might encounter through this site:

 

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

 

The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you. For more information on Google AdSense see the official Google AdSense privacy FAQ.

 

The behavioral advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.

 

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including Facebook, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

 

 

 

Children

This Site is not intended or directed to anyone under the age of 13. We do not sell or ship any items ordered through this Site directly to anyone who we know to be under the age of 13, nor do we collect any personal information from anyone who we know to be under the age of 13. If you are under the age of 13, you should use this Site only with the involvement of a parent or guardian and should not submit any personal information to us.

 

 

 

Security

The security of your information is very important to us and will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above.

 

While we implement these and other security measures on our sites, please note that 100% security is not always possible.

 

Because we are a global company, the data that we collect from you may be transferred to, and stored at, a destination outside the U.S. Data we collect may also be processed by staff operating outside the U.S. who work for us or for one of our suppliers or service providers. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

 

 

 

How to Contact Us About Privacy Matters

If you would like to contact us for any reason concerning our privacy practices, you can reach us by email at customerservice@apieceapart.com, by phone at (646) 455 0346, or by mail at: 

 

Apiece Apart

187 Lafayette Street, Floor 2

New York, NY 10013

 

 

 

Privacy Policy Updates 

We may update this Privacy Policy from time to time. Whenever we make a change, we will post the updated policy at this Site and we encourage you to check our policy periodically. If you have any questions or concerns regarding this Privacy Policy, please contact us as described above.

 

 

 

Accessibility Compliance 

Apiece Apart  believes in accessibility for our website. As we continue to improve our website experience for all our customers, including customers with disabilities, we are guided by the Web Content Accessibility Guidelines (WCAG) version 2.1, Level AA. Our web accessibility program is evaluated and audited by a third party on an ongoing basis and is supported by a diverse team of accessibility professionals, including users of assistive technologies. We want to hear from you if you encounter any accessibility barriers on our website. Please contact customerservice@apieceapart.com  or (646) 455 0346.

 

 

 

SMS 

The Apiece Apart mobile message service (the "Service") is operated by Apiece Apart (“Apiece Apart”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

 

By consenting to Apiece Apart’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Apiece Apart through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders). You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Apiece Apart. Your participation in this program is completely voluntary. We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.You may opt-out of the Service at any time. Text the single keyword command STOP to +18339421180 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Apiece Apart mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.For Service support or assistance, text HELP to +18339421180 or email customerservice@apieceapart.com.

 

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.